The Supplies Shop

Our data protection, security and privacy policy

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 2018) and according to the Which? Web Trader Code of Conduct.

We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.

We will not e-mail you in the future unless you have given us your consent.

We will not pass your e-mail address to other trusted traders unless you agree.

The type of information we will collect about you includes:

your name
address
phone number
email address
credit/debit card details

We will never collect sensitive information about you without your explicit consent.

The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

The personal information which we hold will be held securely in accordance with our internal security policy and the law.

If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.

Security

All ordering which takes place within this Web site is conducted on a secure (SSL) server with 128-Bit encryption to protect your ordering information. Your order is processed by our shopping cart system which encrypts your order before transmitting it to us. Once we receive your order our staff can only decrypt your order if they have the correct access controls to use the decryption system. This ensures that ordering is secure from the customer entering their credit card information to The Supplies Shop sales team processing the order.

If you have any questions/comments about privacy, you should email us.